HBO Go finally debuted on Playstation 4s this week. However, PlayStation gamers who are currently subscribed to Comcast are unable to rejoice just yet as it’s been revealed that the internet service provider has blocked HBO Go from running on the systems. PlayStation 3 owners have been experiencing the same blockage since last year when the app was released on the system.
It’s important to note, however, that other ISPs like AT&T, Verizon, and Time Warner Cable won’t block the app from running properly, and gamers on the other side of the fence (e.g. Xbox 360 and Xbox One) are free to enjoy the service without limitations. So why is Comcast blocking the service, which is said to be the best way to experience HBO Go, for the best-selling next-gen gaming system right now?
In a response sent to IGN, Comcast clarified the situation:
“Xfinity customers who subscribe to HBO currently have access to the full HBO library via their set to box, or via Xfinity TV Go platforms across devices. We also currently authenticate more than 90 networks across 18 devices (and we began authenticating HBO and Showtime on Roku last December) so there is no shortage in the number of ways for our customers to access their content across the devices and platforms of their choice.”
In short, Comcast further alienates their customer base with their dealings. This isn’t to say Comcast subscribers won’t forever be unable to experience HBO Go on their PlayStations – it just might take a ridiculously long time for authentication to take place. One thing’s clear: Logan Square desperately needs high-speed AT&T service so I can get out of my current Comcast contract.